Book now for a wonderful dolphin watching boat tour in Akaroa Harbour
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Book now for a wonderful dolphin watching boat tour in Akaroa Harbour
Frequently Asked Questions
HOW MUCH DOES A TOUR COST?

Adult NZD $80.00
Child NZD $40.00 (5-15yrs inclusive)
Children under 5 years NZD $20.00

Please note:

  • Tour costs can change without notice.
  • No charges apply to any booking changes made, as long as are made prior to your scheduled departure time.
  • No booking fees are charged
  • No credit card transaction fees are charged.
  • No refunds will be given in the event of your failure to notify us 24 hours before your departure time.
WHAT ARE THE TOUR TIMES?

SUMMER: 10.15am, 12.45pm and 3.15pm
WINTER: 12.45pm and other times by arrangement.

Boarding is 15 minutes prior to departure.

To make a booking click here.

HOW LONG IS THE TOUR?

The length of our harbour cruise is 2 hours, with boarding 15 minutes prior to your scheduled departure time.

HOW DO I MAKE A RESERVATION?
  • To make an immediate confirmed booking with payment by credit card click here.
  • Call us FREEPHONE anywhere in New Zealand on 0800 990 102, or from overseas on +64 3 304 7866
  • Email us at cruise@akaroadolphins.co.nz

 

We accept all major credit cards with the exception of American Express

DO I NEED TO BOOK IN ADVANCE?

Yes, as there can be a high demand for our tours we advise you to book in advance.

To make a booking click here.

AM I GUARANTEED TO SEE A DOLPHIN?

As we are dealing with wildlife, it is not always guaranteed that you will see dolphins.  However, the chance is very high and Akaroa Dolphins has a 98% success rate in finding dolphins year round.  If your tour does not see a dolphin you will be offered another trip free of charge.  No refunds will be given in the event of not seeing dolphins.

WHAT TO EXPECT?

When joining us for a cruise you can expect to view the harbour in style on our luxurious catamaran vessel. From the moment you step effortlessly on board our boat Into the Blue or her sister ship Akaroa Dolphin, you will experience what makes our cruises just that little bit more special – starting with the offer of a complimentary beverage, including award-winning New Zealand wine, beer and soft drinks.

Our vessels are luxurious, very stable, fast, and manoeuvrable, allowing you to visit the spectacular sea caves, volcanic formations, high cliffs and bird nesting sites, both within Akaroa Harbour and beyond the entrance to the Pacific Ocean. The size of our vessels also give the perfect opportunity to get away from the large crowds, to enjoy a more personalised experience, without compromising on space to easily move around.  It also allows you to get extremely close to the wildlife, including the dolphins, seals, penguins and bird life – giving you the feeling that you could almost touch it!

We know that sometimes the temperatures out on the water can be cooler than expected, so we have plenty of warm jackets available, and we are sure our home baking which is served on your way home will warm you up a little.

WHAT IS THE ITINERARY FOR A CRUISE?

Your harbour cruise with us starts from the main wharf in Akaroa.  Then depending on weather and wildlife conditions, we have a few different routes that we like to take, and your skipper will decide the best option for your cruise on the day.  If there is something specific you would like to see though, please make sure you let the crew know, as they are more than happy to accommodate requests where possible.

WHAT HAPPENS IF THE SEA AND WEATHER CONDITIONS ARE NOT SUITABLE?

Our cruises are always dependent on the sea and weather conditions, and our staff constantly monitor the weather and respond professionally to any changes.  Passenger comfort and safety is always our utmost priority, this may mean a tour is cancelled at any stage if we feel it necessary.  If it is our decision to cancel a cruise, either a full refund or transfer to another cruise will be offered.

IF MY CRUISE IS CANCELLED, WILL I BE AUTOMATICALLY TRANSFERRED TO THE NEXT ONE?

No. As we are not sure of any other plans you may have, we ask that you come and speak with us about rebooking you onto another cruise that best suits.

CAN I SEE MORE IMAGES OF YOUR CRUISES

For more images of what you might see on our cruise click here.

WHAT SHOULD I BRING ON MY CRUISE?

We suggest bringing along warm clothing, as even on warmer days you just never know when there could be a sea breeze.  A hat and sunscreen is also suggested.  Don’t worry if you get caught out though, we have lovely warm jackets and sunscreen on board for our passengers to use.  Oh, and of course don’t forget your camera too!

WHAT IF I SUFFER FROM MOTION-SICKNESS?

If you are susceptible to motion-sickness, we suggest once on board asking your crew where the best place on the boat is to be, as certain spots do move less than others.  We also have a few tricks up our sleeves to help with motion sickness – so don’t be shy to mention to our crew if you do feel a little under the weather.

DOES AKAROA DOLPHINS SELL FOOD AND DRINKS ON BOARD?

A complementary beverage, including wine, beer, soft drink or orange juice, along with some home baking, is included in your fare.  We also have further drinks on board for sale.

IS THERE AN AGE LIMIT FOR GOING ON A CRUISE?

As our vessels are very stable, have secure railings, various indoor and outdoor areas to choose from, and space for pushchairs etc, we welcome passengers of all ages, from new-borns to the elderly.  If you are travelling with young children we do ask for their safety that they are supervised at all times.

PASSENGERS WITH DISABILITIES

We happily cater for passengers with disabilities, and welcome customers in wheelchairs with an able body companion.  As our vessel sits flush with the wharf when boarding, there are no steps which need to be negotiated.  Please note though that due to the width of the gate on the vessel, it may mean that wheelchairs need to be lifted onto the boat.  Due to this, wheelchair passengers may need to be briefly out of their wheelchair – please don’t feel discouraged by this though as our crew are there to help, and once on board there is room to move around in your wheelchair both inside and outside of the vessel.

WHERE IS AKAROA DOLPHINS LOCATED?

Our address is 65 Beach Road, Akaroa, 7520, New Zealand. We are located on the waterfront near the main wharf in Akaroa.

For our location on Google Maps click here.